EZWILL Terms of Service

1. Agreement; definitions; arbitration notice

These Terms of Service (“Terms”) are a binding agreement between you and LINK R US LLC, a Virginia limited liability company (“LINK R US”, “we”, “us”, “our”), with its principal place of business at Manassas, Virginia 20111, United States.

By using the EZWILL website at https://ezwill.in and related pages (the “Site”), creating an account, or using our applications, tools, templates, and related offerings (collectively, the “Services”), you acknowledge that:

• you are at least 18 years old and legally able to enter into a contract;
• you agree to these Terms, our Privacy Policy, and all applicable laws; and
• as further explained in Section 15, any dispute arising from the Services or these Terms will, in most cases, be decided in binding arbitration, not by a court, jury trial, or class action, except where an exception in Section 15 applies.

“You” and “your” mean each visitor or user of the Services. “Materials” mean templates, text, software output, help content, and documents made available through the Services. References to “EZWILL” mean the brand and Services; contractual rights and obligations are with LINK R US LLC.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. Who may use EZWILL

• EZWILL is designed for Indians and non-resident Indians (NRIs) and others who wish to organize estate-planning information relating to assets or family in India, subject to applicable law in your place of residence.
• You represent that information you provide is accurate and that you will keep your account credentials and email address current.
• You may not use the Services if you are barred from doing so under applicable law or if we have suspended or terminated your account.

3. Important disclaimer — not legal advice

READ THIS SECTION CAREFULLY.

LINK R US LLC / EZWILL IS NOT A LAW FIRM, INVESTMENT ADVISORY FIRM, OR ACCOUNTING FIRM, AND DOES NOT PROVIDE LEGAL, TAX, OR ACCOUNTING ADVICE. EZWILL PROVIDES ACCESS TO SOFTWARE AND SELF-HELP MATERIALS. ALTHOUGH WE STRIVE TO KEEP OUR TOOLS CURRENT, THEY ARE MEANT PURELY AS SELF-HELP FORMS AND WORKFLOWS. THE SERVICES ARE NOT SUBSTITUTES FOR THE ADVICE OF AN ATTORNEY, TAX ADVISOR, OR ACCOUNTANT LICENSED IN THE JURISDICTION(S) THAT APPLY TO YOU.

No attorney–client relationship or other special professional relationship is created between you and LINK R US or EZWILL through your use of the Services. Communications with us are governed by our Privacy Policy, not by attorney–client privilege or as attorney work-product. You should consult your own legal and tax advisors before signing, registering, or relying on any document.

We will not:

• provide opinions about legal or tax consequences of documents you create;
• review your Materials for completeness, spelling, or internal consistency (for example, names, addresses, or percentage allocations);
• apply legal expertise tailored to your particular situation; or
• tell you which documents are “best” for you, whether registration is required, or whether a Will is valid in your circumstances.

We provide general information based on common estate-planning concepts and your inputs. That information is not specific to your situation. Laws governing Wills, succession, personal law, property, and cross-border estates vary by country, state, and religion and change over time. If your circumstances are complex (NRI status, multiple countries, business interests, disputes, or special needs beneficiaries), you should consult a qualified lawyer licensed in each relevant jurisdiction before execution.

If we later offer optional add-ons (such as Expert Review or registration support in India), those involve independent third-party professionals, not LINK R US acting as your lawyer, unless we expressly agree otherwise in writing for that order. Such add-ons are not available for purchase unless clearly enabled on the EZWILL website. Currently, only Guided Will (final PDF access) is available for purchase.

Your documents: Documents you generate using the Services are based on your inputs. You are solely responsible for ensuring they reflect your intentions and for proper execution (witnesses, capacity, format), registration where you choose to register, and compliance with applicable law in India and elsewhere.

4. Account, email verification, and security

• You must register and verify your email address before signing in. We send transactional messages (verification codes, security notices, password reset links, and service updates).
• You are responsible for all activity under your account and for safeguarding your password and device.
• Notify us promptly at support@ezwill.in if you suspect unauthorized access.

5. Services, documents, and PDFs

• You may use EZWILL to enter information and generate Will-related documents based on your inputs.
• Sample / preview PDFs are watermarked (for example, “ezwill.in”), for review only, and are not for signing or legal use where the product so indicates.
• Final PDFs are available only after applicable payment and plan terms for Guided Will. We do not guarantee that any document is valid, enforceable, tax-efficient, or accepted by any court, registrar, or authority.
• Registration of a Will with a sub-registrar or other authority in India is your responsibility unless and until we offer and you purchase a separate registration support add-on that is available on the Site.

6. User content; information about others

• You control information you enter (including about family, beneficiaries, executors, guardians, assets, Aadhaar/PAN/passport identifiers where requested, and religious preferences where relevant). You are solely responsible for accuracy and completeness.
• If you provide information about others, you represent that you have obtained all rights and permissions necessary (including consent where required) and that your use does not violate privacy or other rights.
• You grant LINK R US a limited license to host, process, transmit, and display your content solely to operate, secure, improve, and fulfill the Services and orders you purchase.

7. Fees, payment, and refunds

• Account creation and guided workflows may be free unless we state otherwise.
• Currently, the only plan available for purchase is Guided Will (final PDF download) at the price shown at checkout. Marketing descriptions of Expert Review or Registered Will are coming soon and are not purchasable until enabled on the Site.
• Payments are processed by third parties (such as Stripe). We do not store full payment card numbers on our servers.
• Payments are collected by LINK R US LLC in the United States (Virginia). Charges at checkout are as presented.
• Refunds: Except where required by law, fees are non-refundable once access or deliverables are provided. We may grant a refund in our sole discretion. Chargebacks without contacting us first may result in account suspension.

8. Acceptable use

You agree not to:

• violate any law or third-party rights;
• use the Services to prepare documents for others commercially without our written permission;
• scrape, reverse engineer, or access non-public areas of the Services;
• upload malware or interfere with security;
• impersonate others or use false contact information;
• circumvent watermarks, paywalls, or access controls.

9. License; intellectual property

We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for your personal, non-commercial estate-planning documentation. You may not modify, copy, distribute, sell, or create derivative works from the Materials except as expressly allowed. EZWILL software, templates, branding, and content are owned by LINK R US or licensors.

10. Third-party services

The Services may integrate payment processors, hosting, email delivery, and (if offered) independent professionals. They operate under their own terms. LINK R US is not responsible for third-party acts except as required by law.

11. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

The Services and Materials are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that Materials are accurate, complete, current, or compliant with the laws of your jurisdiction; that the Services will be uninterrupted or error-free; or that documents are legally sufficient for NRI estates, Indian property, religious personal law, or foreign residency.

Educational content on the Site is general in nature and is not intended to be the primary or sole basis for legal or tax decisions. Some jurisdictions do not allow certain disclaimers; they apply to the fullest extent permitted.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• LINK R US and its members, managers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, data, goodwill, or personal injury, arising from the Services or these Terms, even if advised of the possibility.
• Our total aggregate liability for all claims will not exceed the greater of (a) amounts you paid LINK R US for the Services in the six (6) months before the claim, or (b) US $100.

Some jurisdictions do not allow certain limitations; our liability is limited to the maximum extent permitted.

13. Indemnification

You will defend, indemnify, and hold harmless LINK R US and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, your violation of these Terms or law, or disputes between you and third parties relating to documents or decisions you make using EZWILL.

14. Changes to these Terms

We may revise these Terms at any time. The “Last updated” date will change when we do. Material changes may be notified by email or a Site notice. Continued use after the effective date means acceptance. If you do not agree, stop using the Services.

15. Dispute resolution — binding arbitration; jury and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. If you do not understand it, consider consulting an attorney before using the Services.

15.1 Negotiation first. We prefer to resolve disputes informally. Before starting arbitration, you agree to email support@ezwill.in with a brief description of the dispute and your contact information, and to allow at least thirty (30) days for us to respond.

15.2 Agreement to arbitrate. Except as in Section 15.8, you and LINK R US agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Services, or your use of the Site (a “Dispute”) will be resolved by binding individual arbitration, not in court before a judge or jury.

15.3 No jury or bench trial; class action waiver. YOU AND LINK R US AGREE THAT, EXCEPT AS STATED IN SECTION 15.8, NO DISPUTE WILL BE HEARD IN COURT BEFORE A JUDGE OR JURY. You and LINK R US waive any right to a jury trial or bench trial. You and LINK R US may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate claims of multiple persons without our written consent.

15.4 Rules; administrator; Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or Commercial Arbitration Rules if you use the Services primarily for business), as modified by this Section. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement. The United Nations Convention on Contracts for the International Sale of Goods is excluded.

15.5 Notice and initiation. A party starting arbitration must send written notice to the other party per AAA rules. Notices to LINK R US must be sent to: LINK R US LLC, Attn: Legal, Manassas, Virginia 20111, United States, and support@ezwill.in.

15.6 Arbitrator; venue; remote hearings. A single arbitrator will hear the Dispute unless both parties agree otherwise. The seat of arbitration is Prince William County, Virginia, unless the arbitrator orders videoconference hearings (which we may use for users outside the United States).

15.7 Arbitrator’s authority; damages limits. To the maximum extent permitted by law: (a) the arbitrator may award relief only between you and LINK R US; (b) the arbitrator may award monetary damages only measured by actual harm, except where statute requires otherwise; (c) the arbitrator may not award punitive damages except as required by statute; and (d) the arbitrator may not award consequential damages in arbitration under this Section, except as required by statute. Awards are subject to limited judicial review under the FAA.

15.8 Exceptions. Either party may bring an individual action in small claims court if the claim qualifies and remains in that court. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or to stop unauthorized access, scraping, or misuse of the Services.

15.9 Fees. Each party pays AAA filing and arbitrator fees as required by AAA rules, unless the arbitrator allocates fees. If your claim for damages does not exceed US $50,000 and is not found frivolous or improper under Federal Rule of Civil Procedure 11(b) (or equivalent), LINK R US will pay those AAA filing and administrative fees on your behalf (not your lawyer’s fees, and not any damages award if you win).

15.10 Opt-out. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by emailing support@ezwill.in with subject “Arbitration Opt-Out,” your name, account email, and a clear opt-out statement. If you opt out, Sections 15.2–15.7 and 15.9 do not apply; Section 16 applies instead.

15.11 Survival; confidentiality. This arbitration agreement survives termination of these Terms. Except as required by law, neither party nor the arbitrator may disclose the existence, content, or results of arbitration without mutual written consent.

15.12 Severability. If any part of this Section is unenforceable, the remainder applies to the fullest extent permitted. If the class waiver is unenforceable for a particular claim, that claim must proceed in court only to that extent, and only on an individual basis unless law requires otherwise.

16. Governing law; courts (if arbitration does not apply)

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict-of-law rules that would apply another jurisdiction’s laws.

If a Dispute is not subject to arbitration (for example, after a valid opt-out or where Section 15 is held unenforceable), you and LINK R US consent to the exclusive jurisdiction and venue of the state and federal courts in Prince William County, Virginia, and waive inconvenient-forum objections, except where mandatory consumer laws in your residence require otherwise.

Nothing limits rights that cannot be waived under applicable consumer protection law.

17. International users; data location

If you access EZWILL from outside the United States, you do so on your own initiative and are responsible for local law compliance. The Services are controlled from the United States. You consent to processing and storage in the United States and other provider locations, as described in our Privacy Policy.

18. Termination

• You may stop using the Services at any time and request account deletion per our Privacy Policy.
• We may suspend or terminate access if you violate these Terms, pose a risk, or as required by law.
• Sections that should survive (including disclaimers, liability limits, indemnity, arbitration, and governing law) survive termination.

19. General

• Entire agreement: These Terms and the Privacy Policy are the entire agreement regarding the Services.
• Severability; no waiver; assignment; force majeure. Standard provisions apply. You may not assign without consent; we may assign in connection with a merger or sale.
• Notices: We may notice you by account email. Legal notices to us: LINK R US LLC, Manassas, Virginia 20111, USA, and support@ezwill.in.

20. Contact

LINK R US LLC (EZWILL)
Manassas, Virginia 20111, United States
support@ezwill.in
https://ezwill.in